Our privacy policy
CILNetLtd. is committed to respecting and protecting your privacy. We've structured our web sites so that you can visit CILNet on the Web without identifying yourself or revealing any personal information. We do not use any software to track your use of our site or the Internet as a whole, except for aggregate information as below.
How we collect information
Anonymous information is collected for every visitor to our sites, including pages visited, date and time, browser type, etc. This does not include any personal information about you. We do not use cookies to collect information of any kind, and we do not use any spyware, adware or other software to invade your privacy.
Find out more about anonymous information collection.
Sending us an email
When you send us an email, we will use the information you provide, to respond to your questions or comments. This information will never be shared with third parties or affiliated companies, and will be deleted after six months.
Surveys, competitions and free services
We will sometimes offer surveys, competitions or free services on our sites. Unless otherwise expressly indicated at the point where your personal information is being entered, we will never use your personal information for marketing purposes or share it with third parties or affiliated companies. The personal information you provide to us for surveys or competitions will only be used for the purpose it was collected for, and will be deleted immediately at the end of the survey production or competition.
When you contact us regarding a free service we reserve the right to maintain your email for future use in supplying free services, and we may contact you enquiring about other services we provide. If you do not wish us to do this then contact us requesting your details be deleted and we will do so immediately.
What information we collect
The only personal information we will ever collect is information you provide to us during a survey, competition or for the purposes of applying for a free service. Whenever personal information is requested, we will always ask you to confirm if you would like us to contact you again in the future. The information we are likely to ask for will include:
- Your name
- Your organisation and/or job title
- Your email address
- Your telephone number
- Your web address
Personal information gathered in surveys will be used strictly for the calculation of aggregate survey findings - such as geographical location, age grouping, etc. - and will then be immediately deleted (unless you have agreed for us to retain your details for future contact). At no time will identifying personal information (such as name, email or address) ever be retained or used for
any other purpose.
Personal information gathered in competitions will be retained only for the length of the competition, and will be immediately deleted upon completion of the competition (unless you have agreed for us to retain your details for future contact). The information you provide during competitions will only be used to assess your entry and to contact you with the winning entries, and will not be retained or used for any other purpose.
Personal information gathered for the provision of free services will be retained only for the length of time required to provide that free service, and will then be deleted (unless you have agreed for us to retain your details for future contact). The information you provide for the provision of these services will only be used to enable the service to be provided effectively, and will not be retained or used for any other purpose.
Security of your personal information
Any personal information you provide to us will be stored on an internal database that is only accessible to our privacy officer (privacy@UsabilitybyDesign.com). This database is not accessible to the Internet, and will never be made available to third parties or affiliated companies. We will never sell your information to anyone.
Changing your information
If you would like to see what information we are holding on you, or to update, change it or request that it be deleted, please contact our privacy officer (privacy@CILNet.com), providing enough information for us to accurately identify you in our database. We will immediately and without charge change or delete your information, as requested. Our
privacy officer can also be contacted by mail:
Privacy Officer,
CILNet Ltd,
(address)
If our policy changes
If at any time we make changes to this policy, we will contact everyone we are holding information on to inform them of the change, and how that change might affect them. If you longer wish us to retain your personal information we will immediately delete your record.
Legal disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on CILNet.
If you have any questions, concerns or comments, or would like more information, please e-mail privacy@CILNet.com.
Anonymous information collection
Anonymous clickstream information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region.
This means that we may know where in the world you came from and which browser you used to view our site, and will know which pages you looked at - but that is not 'attached' to you personally, and is then aggregated in with the information for everyone else using our site.
We do not make any association between this information and a visitor's identity. This information is used to identify the more frequently visited areas of the site allowing us to develop and improve these areas accordingly.
Want to know more about our privacy policy? Click here to contact us.